Frequently Asked Questions (FAQ)
🚚 Shipping ke baare mein
Delivery kitne din mein hogi?
Hum generally 5-7 business days mein deliver karte hain. Remote areas mein 7-10 din lag sakte hain.
Free Shipping kab milegi?
₹499 ya usse zyada ke orders pe FREE Shipping milti hai. Isse kam ke orders pe shipping charges applicable honge.
Kya main apna order track kar sakta hoon?
Haan! Order ship hone ke baad aapko email/SMS pe tracking link milega. Aap apne order status ko track kar sakte hain.
💵 Cash on Delivery (COD)
Kya COD available hai?
Haan, hum Cash on Delivery offer karte hain. Delivery ke waqt payment karo — koi advance nahi!
COD ke liye koi extra charge hai?
Haan, COD orders pe ₹39 handling fee applicable hoti hai jo checkout pe dikhegi. Yeh fee non-refundable hai.
COD ke liye kaunse areas covered hain?
Hum India ke majority pin codes pe COD offer karte hain. Checkout pe apna pincode enter karo — availability automatically check ho jayegi.
↩️ Returns & Refunds
Return policy kya hai?
Hum 7-day easy return policy offer karte hain. Agar product damaged ya defective aaya ho toh hum full refund ya replacement denge.
Return kaise karu?
Humse Contact Us page pe reach karo ya cartitysupport@gmail.com pe email karo. Hum 24 hours mein respond karenge.
Refund kitne din mein milega?
Return approve hone ke baad 5-7 business days mein refund process ho jata hai.
📦 Orders ke baare mein
Order cancel kar sakta hoon?
Order ship hone se pehle cancel kiya ja sakta hai. Jaldi se humse contact karo!
Wrong product mila toh kya karu?
Hume turant contact karo — hum free replacement ya full refund denge.
